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Workers’ Compensation

Disclaimer: The following information does not list all coverages, limits or exclusions. For full coverages, limits, and exclusions please contact the Office of Risk Management.

The Tennessee Department of Treasury, Division of Claims Administration Workers’ Compensation Program contracts with a third-party administrator for the processing of workers’ compensation claims and provides managed-care services to all university employees who are injured while performing their daily work duties. The current third-party administrator, Corvel, administers a provider network for medical treatment to ensure the best quality care for assisting injured employees with their recovery process. Managed-care services also provide 24/7 nurse triage, pre-certification for inpatient hospital care, bill review, large case management, and other services to appropriately manage the costs of workers’ compensation claims.

The state’s goals are to assist the injured employee with their recovery process, to provide access to exceptional medical services and providers, and to ensure excellent customer service during the entire workers’ compensation process.

Claim Procedures

If a work injury is LIFE-THREATENING or results in SERIOUS BODILY INJURY, IMMEDIATELY CALL 911 and/or go the nearest emergency room.

If an injured worker is unable to report the injury, the injured worker’s supervisor must immediately report the injury to 1-866-245-8588, option 2.

The supervisor must also notify the UTSI Human Resources Office at 931-393-7504 or 931-393-7226.

Step 1: Report the injury

    • 1-866-245-8588 Option 1
    • This is a 24/7 Nurse Line
    • The NURSE will discuss the appropriate level of treatment needed and direct the injured worker to the nearest STATE-APPROVED treatment facility
    • If the injured worker agrees to self-care but later changes their mind, he/she must first call CorVel Option 2 to obtain authorization to treat
  • DO NOT go to the doctor prior to reporting the injury to CorVel

Beginning July 1, 2019, the TN Division of Claims and Risk Management will assess a $500.00 departmental penalty each time an injured worker seeks non-emergency medical treatment prior to reporting their injury to CorVel

Step 2: Complete the paperwork

Provide all paperwork listed above to your campus Workers’ Compensation Coordinator. 

Timely Reporting Penalties


Beginning July 1, 2019, the TN Division of Claims and Risk Management will assess a $500.00 departmental penalty each time an employee or employer does not report a work injury within (3) business days after sustaining said injury

Please contact the UTSI Campus Workers’ Compensation Coordinator in the UTSI HR office in Lower C-wing, Room C106 HR office at ext. 37504 or ext. 37226 if an injury has occurred.  Also please return the Injury Report and other applicable forms to Campus Coordinator as soon as possible.

The UTSI Campus Workers’ Compensation Coordinator submits a copy of the Injury Report to the UT Workers Compensation office for reporting purposes and to the UTSI Safety Office so they may address any safety concerns and/or reporting requirements.

See the UT Human Resources Policy No. 397, Workers Compensation, for more information regarding time off from work, etc.

See the UT Human Resources Policy No. 398, Transitional Duty/Return to Work Program for information on transitioning back to work.

Return To Work Program

In July 2016, the University of Tennessee and the State of Tennessee implemented a Return to Work (RTW) program. This program is designed to assist injured employees in their return to meaningful, productive employment as quickly as possible. The department in which the injured employee works will coordinate with Human Resources, the Office of Risk Management, Corvel and the injured employee to design a modified work plan in order to return the employee to work. For more information, please refer to HR0398 – Transitional Duty/Return to Work Program.

Contact Us

UTSI Human Resources, Equity & Diversity
411 B.H. Goethert Parkway
Tullahoma, TN 37388-9700

Campus Workers’ Compensation Coordinator
Pam Ledford
Ph: 931-393-7504
Fax: 931-393-7268