Updates (OS & Software Security Updates should be applied regularly. (Ex. – IE Explorer -> Tools -> Windows Update)
Have an up to date Anti-Virus Program – Currently, Faculty and Staff use MS Forefront – Students are encouraged to use the free version of Microsoft Defender.
What We Do For You
Email account – 8 GB quota with warning at 7.5 GB An alternative is to sign up for a VolMail account at UTK and have your UTSI account forwarded there.
Library Lab access – login info is posted in the lab area. Let us know if there’s software you need (for work – within reason)
Laptop, projector, and digital camera can be checked out from Computer Services for student use. (Use the form on the Service Requests page to reserve equipment.)
Assist troubleshooting problems with your personal computer equipment. Free, but no guarantees.
Explanation of User Accounts
NetID – This is a Knoxville (UT) based account. All faculty, Staff, and Students have a NetID account. It is used to register for classes, access Blackboard, library journals – most anything associated with Knoxville based resources. You also have an email account associated with NetID (email@example.com). More information about VolMail.